Hilco Global is a diversified financial services company that offers integrated professional services and capital solutions. The Transfer Analyst role is crucial for facilitating IPv4 address transfers, requiring strong customer service skills and attention to detail while guiding clients through the transfer process.
Responsibilities
- Improve our already world-class customer service
- Provide excellent guidance to our customers throughout the transfer process
- Represent us at conferences around North America and around the world
- Stay current on RIR policies, industry changes, and best practices
- Stay in close communication with customers to guide them through the transfer process
- Flexibility to handle miscellaneous administrative tasks as they arise
Skills
- Time in a role focused on making customers happy
- Strong attention to detail and great organizational skills
- Time efficient with critical thinking skills
- Excellent English language skills
- An understanding of IPv4 is a plus but not a must have (we will help you with this if you don't bring it to the role)
- Ideally, advanced Excel skills (e.g., Pivot Tables, IF statements, INDEX/MATCH)
- Python or other programming language a plus!
- Additional languages are definitely a plus!
Benefits
- Cash bonuses
- Long term incentives
- Health insurance
- Accident and life insurance
- Retirement benefits
- Medical and dental plans
- Vision coverage
- Disability and life insurance
- 401(k) plans
- A robust suite of personal well-being benefits to support your mental health
Company Overview
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