This position is posted by Jobgether on behalf of Serve Robotics. We are currently looking for a Training Manager in United States.
We are seeking a dynamic Training Manager to design, implement, and continuously improve operations training programs for a high-performing robotics delivery team. In this role, you will ensure frontline operators, technicians, and support staff are equipped with the skills and knowledge to deliver safe, efficient, and high-quality service. You will collaborate closely with cross-functional teams to standardize processes, maintain compliance, and build a scalable training framework. This role is ideal for a proactive leader who thrives in a fast-growing, technology-driven environment, capable of making data-informed decisions and fostering a culture of learning and operational excellence. Your work will directly impact employee readiness, operational performance, and the growth of innovative last-mile delivery solutions.
Accountabilities
- Design, deliver, and manage comprehensive training programs focusing on operational excellence, safety, and compliance.
- Develop onboarding curricula for new hires, along with refresher and upskilling programs for existing staff.
- Incorporate hands-on, classroom, and digital learning methods to meet diverse training needs.
- Create and maintain standard operating procedures (SOPs) and training manuals for operational workflows.
- Monitor and evaluate training effectiveness through performance metrics, feedback, and field audits.
- Implement data-driven improvements to enhance productivity, safety outcomes, and operational readiness.
- Partner with leadership to identify skills gaps and develop targeted solutions.
- Train and mentor field trainers, supervisors, and managers to reinforce a culture of learning.
Champion a safety-first mindset
Requirements
- 5+ years of experience in training, operations, or learning & development, ideally in logistics, robotics, or technology-driven industries.
- Knowledge of OSHA general industry standards (29CFR1910) and experience in safety training or compliance.
- Proven ability to design and deliver classroom-based and virtual training programs.
- Strong communication and facilitation skills with the ability to translate complex technical concepts into practical learning experiences.
- Understanding of adult learning principles, training evaluation methods, and continuous improvement methodologies.
- Comfortable with operational tools, dashboards, spreadsheets, and BI platforms.
- Ability to scale systems and processes in a fast-evolving, high-growth environment.
- Strong analytical skills; proficiency in Google Sheets, Jira, and BI tools such as ThoughtSpot (or equivalent).
Preferred/Standout Qualifications:
- Experience in robotics, autonomous vehicles, last-mile delivery, or similar operational environments.
- Familiarity with learning management systems (LMS) and e-learning development tools.
- Continuous improvement and Lean Six Sigma experience in a startup environment.
Benefits
- Competitive salary: $100K – $130K, plus equity opportunities.
- Remote work flexibility.
- Opportunities for professional development and career growth.
- Exposure to cutting-edge robotics, machine learning, and operational technologies.
- Collaborative, diverse, and agile team environment.
- Casual dress code and supportive company culture.
- Health, dental, and vision benefits.
- Paid time off and flexible vacation policy.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
It compares your profile to the job’s core requirements and past success factors to determine your match score.
Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!
Originally posted on Himalayas
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