Job Description:
• Lead senior investigators on complex due diligence investigations, including but not limited to special research projects, international reports, and reports with heavy narrative content or executive summaries
• Guarantee company policies and industry guidelines are followed
• Ensure KPIs are met and all qualitative and quantitative measures are followed to ensure client satisfaction
• Confirm deliverables are completed and submitted to the QC team daily
• Manage case assignments and reassignments
• Coordinate with global contractors and vendors
• Perform and monitor weekly, monthly, and quarterly productivity reports
• Ensure accuracy ratios and production quotas for team members
• Make enhancements to templates and relative resources/SOPs as needed
• Coordinate with investigative leads to implement additional resources and new policies
• Maintain team member retention through regular meetings and career pathing discussions
• Complete special case assignments and assist with QC as needed
• Stay current on international resources and databases; incorporate when possible
• Act as a resource for client relations and sales teams in proposal writing, proposal delivery and client communication
• Train investigators and provide writing guidance and coaching
• Attend meetings with leadership
• Perform other duties as assigned
Requirements:
• Bachelor's Degree
• 6+ years of experience in due diligence research and investigations, with a preference for international experience
• Extensive knowledge of due diligence databases such as LexisNexis, Westlaw, CLEAR, and TLO
• Strong planning, organizational, and management skills
• Ability to prioritize effectively
• Excellent oral and written communication skills
• Ability to manage complex, fast-moving initiatives
• Proficiency in Microsoft Office and Google applications
• Ability to work in a team-oriented environment
• Physical requirements: The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation: While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and keyboard
• Specific vision abilities required by this job include close vision requirements due to computer work
Benefits:
• Competitive compensation package, including equity
• Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
• 401k plan with a 4% employer match
• Flexible vacation policy, encouraging you to take the time you need
• Annual wellness allowance to support your health and well-being
• Quarterly team events to keep us connected in a hybrid environment
• Play a vital role in shaping our company's future
• A fun and collaborative work environment where you'll be supported by a team of dedicated and collaborative colleagues
Apply Now
Apply Now