Note: The job is a remote job and is open to candidates in USA. Canny is a customer feedback platform that helps companies build better software products. As a Software Engineer, you will be responsible for building and improving core product features, ensuring high quality and reliability while collaborating with a small team.
Responsibilities
- Build and ship product features: Design, implement, and maintain product functionality end-to-end, from backend logic to frontend UI
- Fix bugs and improve reliability: Identify, debug, and resolve issues to keep the product stable and performant
- Improve UI/UX: Collaborate with product and design to refine user flows and make the product intuitive and delightful to use
- Own technical decisions: Contribute to architecture discussions, make pragmatic tradeoffs, and help keep our codebase clean and scalable
- Collaborate cross-functionally: Work closely with product, support, and GTM to understand customer needs and turn them into great product experiences
- Review and improve code: Participate in code reviews and continuously improve engineering standards and tooling
- Support production when needed: Help diagnose and resolve production issues, ensuring customers are unblocked quickly
- Ad-hoc engineering projects: Tackle technical initiatives that improve performance, scalability, developer experience, or internal systems
Skills
- Experience building and maintaining production web applications
- Strong proficiency in modern JavaScript/TypeScript and React
- Comfort working across the stack (frontend, backend, APIs, databases)
- Experience writing clean, maintainable, and well-tested code
- Strong written and verbal communication skills — you can explain technical concepts clearly
- A proactive, ownership-driven mindset — you see problems and fix them
- Ability to manage your time effectively and stay productive in a remote, async environment
- Previous SaaS experience is a plus
Benefits
- Bonus program (8% of base salary, varies based on performance)
- Regular compensation reviews (conducted semi-annually)
- Equity grant
- 20 paid vacation days, 15 paid holidays, and unlimited sick leave.
- Benefits: medical, dental, and vision insurance
- In-person team retreats every year
Company Overview
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