[Remote] Revenue Analytics Manager

Note: The job is a remote job and is open to candidates in USA. Cresta is a company focused on enhancing customer experiences through its AI platform, which is utilized by leading companies worldwide. The Revenue Analytics Manager will build and manage analytical infrastructure to support the go-to-market engine, providing insights from Sales, Marketing, and Customer Success data. This role requires a blend of technical skills and business acumen to drive impactful reporting and automation in a fast-paced environment.

Responsibilities

• Own recurring reporting across Sales, Marketing, and CS: pipeline, win rates, ARR, funnel performance, churn/retention metrics, and usage data
• Build and maintain reporting infrastructure in Looker Studio, BigQuery, and Salesforce
• Ensure reports are accurate, timely, and accessible to the right stakeholders
• Identify trends and surface insights proactively — don't wait to be asked
• Design and build standard and mid-complexity dashboards for GTM stakeholders
• Collaborate with the Senior Director on architecture for high-visibility exec-facing dashboards
• Establish dashboard standards: naming conventions, refresh cadences, data source documentation
• Maintain a self-service reporting culture — build dashboards people can trust and use without hand-holding
• Identify and eliminate manual, repetitive processes across the BD&I team and GTM stakeholders
• Build automated workflows in Salesforce, Looker Studio, and adjacent tools
• Document automation logic and maintain operational runbooks for key recurring processes
• Own complex and ambiguous ad hoc requests
• Translate business questions into clear analytical frameworks and communicate findings clearly — in writing, in dashboards, and in live settings
• Serve as the escalation point for data quality and SFDC issues — investigate root causes and drive resolution
• Establish and enforce data standards across reporting domains you own
• Ensure GTM KPI definitions are consistent and documented

Skills

• 5–8 years in data analytics, business intelligence, or GTM/Revenue Operations — with meaningful experience at a startup or high-growth SaaS company
• Demonstrated ability to operate autonomously in an ambiguous, fast-moving environment
• Proven ownership of reporting across at least two GTM functions (Sales, Marketing, or CS)
• Strong proficiency in Looker Studio or comparable BI tool (Tableau, Power BI)
• Hands-on experience with Salesforce — reporting, data model, and CRM operations
• Working SQL with BigQuery or equivalent cloud data warehouse experience
• Strong written and verbal communication — comfortable presenting findings to leadership
• Highly organized, detail-oriented, and able to manage multiple workstreams simultaneously
• Experience building Claude or LLM-powered internal tools or workflows
• Familiarity with Upside, Snowflake, or similar modern data stack tools
• Prior experience in a formal manager or team lead role
• Background in GTM compensation, quota, or territory analytics
• Exposure to board-level or C-suite reporting cycles
• Experience with Salesforce Flows or process automation

Benefits

• Competitive compensation & equity, aligned with experience and market benchmarks
• Comprehensive medical, dental, and vision insurance
• Remote-first culture with opportunities for in-person collaboration
• Professional development budget for courses, conferences, and ongoing learning
• Generous PTO and holidays
• Inclusive culture committed to diverse backgrounds and perspectives

Company Overview

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