Note: The job is a remote job and is open to candidates in USA. Prosci is a purpose-driven organization focused on helping organizations succeed through change. They are seeking a Resourcing Specialist to manage staffing for their Training Delivery Team, ensuring optimal coverage for training programs and maximizing resource utilization.
Responsibilities
- Manage high volume scheduling and resource allocation internally for our Training Success Specialists and Executive Instructors to ensure optimal coverage for a wide variety of training programs
- Monitor and forecast resource utilization to maximize efficiency and meet delivery goals
- Support proactive capacity planning by identifying short-term gaps and long-term resource trends
- Partner with Delivery Leadership, Sales, Client Operations, Logistics, and Advisory teams to align staffing decisions with client needs and organizational priorities
- Train to serve as a backup for the Senior Advisory Resourcing & Operations Manager, supporting resource planning for consulting engagements as needed
- Represent the delivery team in regularly scheduled meetings with the Sales team to learn of upcoming opportunities and unique client needs
- Identify opportunities to streamline resourcing workflows and enhance scheduling efficiency
- Leverage platforms such as Certinia, Float, Salesforce, and MS Excel to manage assignments and maintain accurate records
Skills
- Minimum 1-2 years in a resourcing or staffing role within a professional services environment (e.g., consulting or staffing firm)
- Strong understanding of utilization metrics and capacity planning
- Proven ability to work with urgency and make adjustments and pivots as needed with last minute requests or changes
- Experience with professional services automation software for staffing, ideally Certinia and/or Float, but other comparable scheduling tools include OpenAir, QuickArrow, Workday, Rocketlane, and Kronos
- Experience utilizing CRM systems (Salesforce preferred)
Benefits
- Comprehensive wellness benefits
- Generous flexible paid time off
- Holidays and volunteer time
- Medical
- Dental
- Vision
- Long-term and short-term disability programs
- Life insurance
- Pet insurance
- 401k with company matching
- Access to LinkedIn Learning
Company Overview
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