Market Intelligence Manager
Salary: From £38k per annum
Location: Remote with some travel to our offices in Northampton and London
Type: Full Time / 9,00am-5.30pm / Monday to Friday
Closing Date: 11th July 2025
Purpose of the Role
Market Intelligence Manager – Work + Family Division
Join our Business Intelligence team to lead market insights and competitive analysis that drive strategic growth. Reporting to the VP of Growth Enablement and Operations, you’ll deliver actionable intelligence to support client engagement and positioning of Bright Horizons’ Work + Family services. You’ll monitor trends, analyse competitors, track policy changes, and collaborate with experts to keep us ahead in market understanding.
What we can offer you
Our benefits include, but are not limited to:
Flexible working and holiday entitlements
40% discounted childcare
Annual awards gala
Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life
Why Bright Horizons?
We are driven by our HEART values (Honesty, Excellence, Accountability, Respect, and Teamwork). If your values align, you’d be a great fit to join one of our 300 nurseries across the UK. We’ve also been voted Great Place to Work every year since 2006 - as well achieving Great Place for Wellbeing, Women, and Development.
Did you know, Bright Horizons Foundation for Children charity has been established since 2005 supporting the lives of thousands of children and families in crisis, across almost 100 locations? Each Bright Horizons colleague is entitled to a paid volunteer day every year!
Responsible For:
Market Analysis & Trend Identification
Conduct comprehensive analysis of trends across our focus sectors that have potential business impact
Identify and evaluate emerging trends from adjacent sectors that could provide future growth opportunities
Develop and maintain sector-specific benchmark data to inform strategic positioning
Create regular market intelligence reports and presentations for leadership and client teams
Competitive Intelligence
Monitor and analyse competitor activities, strategies, and market positioning
Develop competitive intelligence frameworks to assess threats and opportunities
Provide strategic recommendations on how to position Bright Horizons' Work + Family services against competitors
Track competitor pricing, service offerings, and market messaging
Policy & Regulatory Monitoring
Track relevant government policy developments that could impact our clients and service utilisation
Analyse policy implications and provide recommendations to internal stakeholders
Maintain awareness of regulatory changes across our key markets and sectors
Collaborate with internal teams to assess policy impact on business operations
Content Management & Knowledge Sharing
Utilise and maintain Highspot as the primary content management system for market intelligence
Ensure all insights, reports, and analysis are easily accessible to relevant client teams
Maintain Highspot as the single source of truth for market intelligence content
Create and update content libraries to support sales and client engagement activities
Stakeholder Engagement & Network Building
Build and maintain a network of external subject matter experts across relevant industries
Establish relationships with key market analysts, researchers, and thought leaders
Collaborate with internal teams, such as marketing and research, to gather market feedback and insights
Facilitate knowledge sharing sessions and market briefings for internal stakeholders
Technical & Analytical Skills
Sharp data analysis and research skills
Skilled in Power BI, Tableau, and presentation tools
Solid grasp of stats and market modelling
Industry Know-How
Background in HR, benefits, or family services a plus
Knows the ins and outs of policy and regulation
Competitive intelligence savvy
Strong on trends and market forecasting
Education & Experience
Bachelor’s in business, Economics, Market Research, or related field (Master’s preferred)
5+ years in market intelligence, competitive or business analysis
Strong B2B research background, ideally in professional services or workplace solutions
Experience with CMS tools, preferably Highspot or similar
Bright Horizons are committed to creating inclusive environments where everyone has a sense of belonging and has the opportunity to contribute and thrive in meaningful and impactful ways. We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Please note, due to our sector all roles are subject to an Enhanced DBS.
We look forward to receiving your application!
If you experience any problems, please email [email protected] and we will be happy to help.
Originally posted on Himalayas
Apply Now