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Role Description
This role involves handling HR processes and administrative tasks to ensure efficient service delivery.
- Handle HR processes, including employment contracts, employee onboarding and offboarding, payroll management, benefits administration, and employee records maintenance.
- Manage administrative tasks such as data entry, employee file management, and processing HR-related documents.
- Ensure adherence to service level agreements (SLAs) and maintain high customer satisfaction (CSAT) levels.
- Follow standard operating procedures (SOPs) accurately and consistently.
- Utilize HR Information Systems (HRIS) such as Workday, SAP, or other HR management tools for efficient HR service delivery.
- Deliver timely and accurate HR services to clients.
- Promote a collaborative team environment, fostering teamwork and cross-functional cooperation.
- Monitor key performance indicators (KPIs) and generate business reports to provide actionable insights for stakeholders.
- Uphold and demonstrate company values in all interactions and responsibilities.
Qualifications
- Minimum 2 years of experience in managing Global HR Shared Services in a multi-national/global organization with client-facing responsibilities.
- Experience in the Europe and Asia regions is a plus.
- Good verbal and written communication skills, including the ability to communicate complex concepts clearly and concisely to diverse audiences.
- Good knowledge of MS Excel, PowerPoint, SharePoint, and Smartsheet.
- Ability to deal with ambiguity and work in a dynamic, results-oriented environment.
- Understand and recognize when there is a sense of urgency and be able to prioritize activities accordingly.
- High level of independence and initiative while working effectively as part of a team.
- High level of accountability for assigned responsibilities.
- Ability to meet deadlines (SLAs).
Benefits
- Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.
- Bonding Leave: Enjoy paid leave to bond with your new family member.
- 2 Charitable Days: Contribute to causes you believe in.
- Reward & Recognition Program: Be rewarded for your success and championing our values.
- Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
Company Description
Safeguard Global is a global company with offices worldwide, helping 1500+ companies hire, manage, and pay employees in 170+ countries.
It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing individuals from around the globe.
Apply Now
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