We're seeking a highly skilled and experienced HR professional to join our team as an HR Shared Services Associate. In this role, you will play a vital part in delivering exceptional HR services, ensuring seamless processes, and fostering a collaborative team environment. If you're passionate about HR and thrive in a dynamic, global setting, we encourage you to apply.
Role Description
As an HR Shared Services Associate, you will be responsible for handling a wide range of HR processes and administrative tasks to ensure efficient service delivery. Your key responsibilities will include:
- Managing HR processes, including employment contracts, employee onboarding and offboarding, payroll management, benefits administration, and employee records maintenance.
- Administering data entry, employee file management, and processing HR-related documents.
- Ensuring adherence to service level agreements (SLAs) and maintaining high customer satisfaction (CSAT) levels.
- Following standard operating procedures (SOPs) accurately and consistently.
- Utilizing HR Information Systems (HRIS) such as Workday, SAP, or other HR management tools for efficient HR service delivery.
- Delivering timely and accurate HR services to clients.
- Promoting a collaborative team environment, fostering teamwork and cross-functional cooperation.
- Monitoring key performance indicators (KPIs) and generating business reports to provide actionable insights for stakeholders.
- Upholding and demonstrating company values in all interactions and responsibilities.
Qualifications
To be successful in this role, you should have:
- A minimum of 2 years of experience in managing Global HR Shared Services in a multi-national/global organization with client-facing responsibilities.
- Experience working in the Europe and Asia regions is highly desirable.
- Excellent verbal and written communication skills, with the ability to communicate complex concepts clearly and concisely to diverse audiences.
- Strong knowledge of MS Excel, PowerPoint, SharePoint, and Smartsheet.
- The ability to deal with ambiguity and work in a dynamic, results-oriented environment.
- A sense of urgency and the ability to prioritize activities accordingly.
- High levels of independence and initiative, with the ability to work effectively as part of a team.
- A high level of accountability for assigned responsibilities.
- The ability to meet deadlines (SLAs) and deliver results in a fast-paced environment.
Benefits
At Safeguard Global, we offer a range of benefits to support your well-being, growth, and success, including:
- Autonomy & Flexibility (Work in Any Way): Enjoy flexibility and autonomy in your work.
- Bonding Leave: Take paid leave to bond with your new family member.
- 2 Charitable Days: Contribute to causes you believe in.
- Reward & Recognition Program: Be rewarded for your success and championing our values.
- Corporate bonus/SIP: Be eligible for our annual bonus scheme or sales incentive plan.
Company Description
Safeguard Global is a global company with offices worldwide, helping 1500+ companies hire, manage, and pay employees in 170+ countries. We're a people-centric organization that values diversity, inclusivity, and collaboration.
Join our team to connect with amazing individuals from around the globe, explore new cultures, and be part of a dynamic and growing organization.
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