Job Description:
• Answer inbound calls, texts, and emails professionally
• Schedule service calls and manage the daily service calendar
• Keep the CRM/job management system accurate and up to date
• Follow up on leads, estimates, and open jobs
• Handle customer follow-ups, happy calls, and review requests
• Ensure completed jobs are invoiced correctly and on time
• Manage equipment registrations and warranty paperwork
• Maintain the Google Business Profile (reviews, photos, accuracy)
• Support basic HR admin (onboarding/offboarding, records)
Requirements:
• Prior experience in home services (HVAC, plumbing, electrical, construction, etc.)
• Experience with scheduling tools and CRMs (Housecall Pro preferred)
• Excellent spoken and written English
• Strong organization and attention to detail
• Able to multitask and prioritize in a fast-paced environment
• Proactive, reliable, and comfortable working independently
• Customer-focused with strong problem-solving skills
Benefits:
• Up to $1200, depending on experience
• 13th month pay
• $500 bonus at 90-days and 14th month bonus contingent on annual performance score
• Comprehensive HMO policy, including dependents.
• Annual continuing education budget to support professional development
Apply Now
Apply Now