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Role Description
Reporting to the Director of Implementations and Support, we are hiring a Software Implementation Consultant: Treasury & Debt Management to join the SymPro team as we scale. As our new Software Implementation Consultant: Treasury & Debt Management, you will:
• Build strong client relationships with treasury and investment officers to understand and meet their needs.
• Serve as a key liaison between public-sector clients and our internal product, operations, and support teams.
• Act as a subject-matter expert for our suite of treasury and financial management products.
• Ensure successful onboarding, configuration, training, and ongoing support.
This is an existing full-time, remote-first role from anywhere in the United States with working hours aligned to the Pacific Time zone.
Qualifications
• Finance or treasury professional with strong technical aptitude and experience in treasury, debt management, investment operations, or financial systems.
• Experience in public sector, financial services, consulting, or corporate finance environment.
• Ability to interpret policies, regulations, and financial requirements in a practical, operational context.
• Empathetic and patient communicator who can translate financial and technical concepts into clear, actionable guidance for non-technical users.
Requirements
• Knowledge of treasury, investment, debt management, or municipal finance workflows.
• Experience implementing, supporting, or training users on financial or enterprise software solutions.
• Professional, personable, and customer-focused communication skills.
• Demonstrated success managing multiple projects with diverse stakeholders.
• Self-starter who thrives in an autonomous role with initiative and ownership.
• Comfortable working with helpdesk or ticketing platforms such as Jira, Zendesk, or Freshdesk.
Benefits
• Opportunity to make a positive impact by leveraging the best technology.
• Exposure to complex systems and meaningful challenges.
• Significant growth potential in a rapidly scaling company.
• Autonomy to own projects while being supported by your manager and broader team.
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