myPlace Health is a mission-driven organization focused on improving health outcomes for vulnerable older adults. The Healthcare Sales Specialist will engage with community partners and educate caregivers about the PACE program to support seniors in living independently and maintaining a high quality of life.
Responsibilities
- Build and nurture relationships with healthcare professionals, providers, community-based organizations, senior housing facilities, post-acute facilities, and senior centers to encourage referrals to the myPlace Health PACE program
- Collaborate closely with Enrollment Specialists to ensure a smooth and welcoming enrollment process for participants and their families
- Organize and host community events and deliver compelling presentations to share the life-changing benefits of the PACE program with prospective participants and their caregivers
- Maintain accurate records of outreach activities and engagement in CRM software, ensuring a seamless flow of information
- Follow DHCS and CMS regulations and policies with care and precision to uphold the integrity of our marketing practices
- Develop and implement thoughtful quarterly marketing plans designed to generate qualified enrollments and expand our reach
- Work hand-in-hand with Center management to create innovative strategies that enhance participant retention and satisfaction
- Attend community and healthcare events to promote the PACE program, strengthen relationships, and grow our census
- Continuously explore new opportunities to refine and elevate the referral process and outreach activities
- Be open to supporting evening and weekend events as needed to meet the needs of our community
- Take on additional responsibilities as needed to contribute to the success and growth of myPlace Health
Skills
- Demonstrated success in healthcare or enrollment sales, with a strong track record of generating business-to-business or business-to-customer referrals
- Experience working with state and county eligibility workers to support enrollment efforts
- A valid California driver's license, reliable personal transportation, a good driving record, and auto insurance are required to support travel within the community
- Ability to drive throughout the service area to provider offices, hospitals, post-acute facilities, senior housing, and community-based organizations—including loading/unloading outreach materials from your vehicle
- Ability to stand and walk for extended periods during community events, health fairs, presentations, and center tours (often 3–6+ hours in a day with breaks)
- Ability to lift, carry, push, or pull outreach supplies (e.g., signage, brochures, table materials), typically up to 25–30 lbs, and perform frequent bending, reaching, and crouching when setting up or breaking down booths
- Ability to sit for periods while driving between locations and completing timely documentation, CRM updates, emails, and follow-up calls between visits
- Ability to speak and present to individuals and small groups—sometimes in noisy or crowded settings—while maintaining a professional, welcoming presence
- Ability to work outside during community outreach events and tolerate varying weather (sun/heat, cool temperatures)
- Ability to use a phone, tablet, and computer throughout the day for navigation, scheduling, CRM documentation, and communication; repetitive hand/finger motions for typing and texting
- Familiarity with CRM software is a plus, though not required—we're happy to provide training!
- Previous experience working with frail and aging populations, showcasing your compassion and commitment to enhancing their quality of life
- A bachelor's degree in healthcare, Business Administration, Marketing, or a related field is preferred but not mandatory—equivalent experience is warmly welcomed
- Bilingual proficiency in a language commonly spoken in Los Angeles (such as Spanish, Korean, Cantonese, Mandarin, or Vietnamese) is highly valued but not required
Benefits
- Competitive Pay & Total Rewards
- Performance-Based Incentives
- Ongoing Growth & Feedback
- Plan for Your Future
- Health Coverage that Fits Your Life
- More Than Just Medical
- Generous Time Off
- Support for Your Learning
- Family Comes First
Company Overview
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