Beckman Coulter Life Sciences is a leader in life sciences, diagnostics, and biotechnology, dedicated to innovating for tangible impact. The Field Service Engineer is responsible for ensuring customer satisfaction through effective service and maintenance of Beckman Coulter products, while cultivating relationships and addressing customer needs promptly.
Responsibilities
- Servicing Beckman Coulter products at the customer facility
- Cultivating customer relationships and supporting commercial initiatives
- Driving a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a 'first time fix' through the problem-solving process
Skills
- Associate's degree in mechanical, electrical, biomedical engineering, life science or equivalent military experience
- 1+ year experience problem solving, diagnosing, or troubleshooting challenges with instrumentation using a variety of methods
- Ability to commute onsite to customer facilities within assigned territory
- Overnight travel 50% - 60%
- Must have a valid driver's license with an acceptable driving record
- Ability to occasionally lift, lower and move up to 50 lbs. (tools, replacement parts, consumables etc.)
- Residency in 30 minutes of Memphis, TN or Little Rock, AR area required
- Prior laboratory or field service experience
- Experience working in a regulated laboratory environment
Benefits
- Paid time off
- Medical/dental/vision insurance
- 401(k)
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