Probook is rewriting how the services industry operates and building the backbone of how physical work gets done in the real world. The Deployment Strategy Associate role is designed for an execution-driven individual who thrives in chaos and wants direct ownership of outcomes, focusing on customer deployments and success.
Responsibilities
- Lead on-site customer deployments (2–4 days/week travel)
- Drive customer success post-implementation calls, meetings, and proactive support
- Translate messy real-world workflows into product improvements
- Take full ownership of account health, retention, and expansion
- Grow into leading and scaling deployment teams
Skills
- 1–4 years' experience in banking, consulting, sales engineering, Engineering or similarly high-pressure environments
- Persuasive, assertive, and outcome-driven
- Comfortable with complex technical products; quick to master new systems
- Selfless teammate: ego low, standards high
- You are a firefighter: Fast growth means a million fires burning. We're comfortable around heat
- Customer obsessed to ensure a top .1% service
- Proactive about identifying and solving problems before they turn into larger issues
Benefits
- Medical, dental, vision.
- 1K in monthly food stipend
- Take-what-you-need PTO + office perks.
Company Overview
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