Commerce Bank is dedicated to helping people find financial safety and success while fostering a strong community. The Bank Operations Trainee role is designed to develop future leaders through a 12-month program that includes rotating through various business units and working closely with leadership to solve operational challenges and enhance banking knowledge.
Responsibilities
- Rotate through diverse business units, working side by side with leadership on initiatives that build leadership skills, solve business challenges, and expand banking knowledge
- Analyze operational issues and opportunities, present solutions, and support implementation alongside cross-functional teams
- Develop a working knowledge of Bank Operation’s lines of business, understanding their customers, risks, stakeholders, and how they contribute to the Bank’s bottom line
- Gather and report operational metrics for department, budget variance, unit cost reporting, and investigate discrepancies or issues with guidance
- Conduct onboarding and training of new team members in conjunction with team leaders
- Perform other duties as assigned
Skills
- Basic knowledge of banking regulations pertinent to various areas as assigned
- Ability to demonstrate strong resourcefulness by effectively utilizing internal systems, data sources, and institutional knowledge to resolve discrepancies, address inquiries, and contribute to continuous process improvement
- Agile learner, able to grow through experience, collaboration, training, self-study, and mentorship
- Ability to demonstrate clear and professional communication across teams or stakeholders; proactively addresses challenges and resolves conflicts in a constructive manner
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
- Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
- Ability to remain adaptable and resilient to most situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
- Intermediate level proficiency with Microsoft Word, Visio, Excel and Outlook
- Bachelor's Degree in a business or related field required or a Bachelor's degree in a non-business field and equivalent combination of experience required
- Finance, business, banking or operations experience preferred
- 1+ year informal leadership experience preferred
Benefits
- Employer sponsored health, dental, and vision insurance
- 401(k)
- Life insurance
- Paid vacation
- Paid personal time
- Career development
- Education assistance
- Voluntary supplemental benefits
Company Overview
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