GoEngineer is a provider of innovative design platforms, specializing in engineering software and 3D printing technology. In this role, you will act as a technical resource for SOLIDWORKS solutions, assisting customers through demonstrations, technical discussions, and content development while collaborating with sales teams.
Responsibilities
- Deliver pre-sales demonstrations and participate in technical discovery conversations to help customers evaluate SOLIDWORKS solutions
- Support the sales team on technical calls by translating engineering and software capabilities into clear, practical business value
- Develop technical content and other materials that help educate prospects and customers
- Build strong working relationships with account representatives and other internal partners across the territory
- Represent GoEngineer professionally in customer-facing settings and help create a positive experience across technical interactions
- Participate in live events and other customer engagement opportunities to observe, support, and eventually lead presentations
- Visit customer facilities to understand their designs, manufacturing processes, and technical environments
- Progress through required certifications and training milestones to expand your technical and instructional capabilities
- Research industry trends and competitive technologies to stay current and inform customer conversations
- Manage multiple priorities independently and proactively identify the next opportunity to contribute
- Help address customer concerns with professionalism, sound judgment, and effective de-escalation when challenges arise
- Contribute in a flexible, self-directed environment where the day-to-day work evolves based on customer needs and team priorities
Skills
- 2‑year or 4‑year degree in Mechanical Engineering, Engineering Technology, CAD/Drafting, Industrial Design, or a related technical field preferred
- Equivalent technical background with strong CAD experience will also be considered
- Background in engineering or a closely related technical discipline with strong CAD experience
- SOLIDWORKS experience ideal; commitment to learning and developing technical skills
- Strong communication skills (verbal and written); comfort presenting technical concepts clearly to diverse audiences and public speaking
- Excellent customer relations skills and confidence supporting technical conversations with clients
- Self-starter mentality with initiative to manage multiple priorities independently, identify opportunities, and solve problems
- Outgoing, approachable, and professional demeanor; collaborative and easy to work with across teams; energetic and curious
- Composure and sound judgment when handling customer concerns; strong adaptability in a dynamic role
- Willingness to travel within the upper Midwest (Minnesota, Dakotas, Iowa) and work in a hybrid environment within the Minneapolis metro area
Benefits
- Participation in GoEngineer’s unlimited PTO program from day one of employment.
- 401(k) retirement plan with up to a 6% company match, 100% vested on day one.
- Comprehensive medical coverage, including PPO and High-Deductible plans with FSA/HSA options and employer HSA contributions.
- Paid Family Leave, including paid pregnancy disability leave and paid parental bonding leave.
- Employer paid Life Insurance policy, & Short Term, and Long-Term Disability insurance, with optional supplemental coverage.
- Dental and Vision insurance
- Mental health, telemedicine with 24/7 access to medical providers, and wellness programs, including virtual therapy, nutrition counseling, and physical therapy.
- Fertility, adoption, and family building benefits.
- Employee Assistance Program (EAP) offering free, confidential counseling and support for mental health, legal, financial, and family needs.
- Optional voluntary benefits, including accident insurance, hospital indemnity, critical illness coverage, identity theft protection, pet insurance, plus student loan repayment and prescription cost savings programs.
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